Cookies & Privacy

Cookie Policy

What are cookies?

Cookies are small files used to store data on your computer when viewing a website. These are generally for keeping you logged in or to make sure you get the best user experience from a website. Some cookies are used to track users of websites for a range of reasons such as traffic tracking or ad tracking.

First party cookies (cookies from this website):

This website operates a responsible cookie use policy and does not require cookies to operate. This cookie policy forms part of the Terms of Use of this website.

This website does store a cookie for telling us how you have got to our site and what pages you have looked at. It does not collect any personal information.

Third party cookies (cookies from others):

This website only creates cookies for Google Analytics which are used to monitor site traffic and usage. This cookie is transmitted to the relevant organisation but does not contain any personal or user information. You can opt out of these cookies by disabling cookies in your browser.

Privacy Policy

This privacy policy sets out how Puretisanes Ltd [“Pure Tisanes”, “we” or “us”] uses and protects any information that you give us when you use this website. This privacy policy forms part of the Terms of Use of this website. Pure Tisanes is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Puretisanes Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who we are

Puretisanes Ltd is a company registered in England and Wales (registration number 9480846 whose registered office is at Room 1, FOREMOST HOUSE, Radford Business Centre,  RADFORD WAY, BILLERICAY, ESSEX, CM12 OBT). We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

    • Phone us on: 01825 712097; or

or

When contacting us, please remember to quote your name and contact details.

What we collect

When you email us or fill out the forms (if any) on our website we may collect the personal information that you input.

What we do with the information we collect

We use this information to understand your needs and provide you with a better service, including using this information as follows:

    • To receive your message and reply to your enquiries
    • For internal record keeping.
    • To use the information to improve our products and services.
    • To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • To profile our customer database to help us improve our service and product range and to help us attract similar customers. This may involve working with third party analysis companies.
    • To send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

What we won’t do with your information:

  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Pure Tisanes strictly comply with the requirements laid down by the Data Protection Act 1998, and are therefore obliged to ensure that your personal data is kept secure and up to date and to respect your wishes. You may contact us at any time to request, for a small fee, a copy of all data and information we hold on you. You may also contact us to amend or update your details at any time by calling 01825 712097.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by writing to or messaging us.